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CASES AND RESULTS

Technology that shows up in the results.

Real client projects, with the numbers each one delivered: mass digital service, financial and judicial automation, and AI applied to decisions.

CX – Customer Experience

Major sanitation company

Utilities and mass digital customer service with Cognigy AI

WhatsApp automation that delivers scalable, efficient support.

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IMPACT METRICS

  • 1.6Mconversations a month
  • 80%fewer escalations
  • 87%self-service retention
RPA & Automation

BMF Financial Automation

RPA for the financial calculation of exchange operations

A robot that runs every day at 11:30 pm on the CRK and Topaz legacy systems, CVM-compliant and running on holidays too.

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IMPACT METRICS

  • 0.5 FTEsaved
  • 100%error reduction
  • Dailyruns at 11:30 pm
RPA & Automation

BACEN Judicial Automation

RPA for batch case closure with Fortra Automate

Batch closure of court cases on legacy systems with no API, every day at 7 am, with 95% less processing time.

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IMPACT METRICS

  • 2.5 FTEROI in 4 months
  • 95%less total time
  • Dailyruns at 7 am
AI

Financial Automation with AI

RPA and AI (RAG) — knowledge base

An advanced solution combining Python RPA with generative AI. The system uses RAG for precise queries over complex knowledge bases, streamlining the flow of financial decisions.

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IMPACT METRICS

  • 85%+minimum confidence
  • RAGcontextual retrieval
  • Lessmanual triage

RECOGNITION

More than two decades of recognised pioneering.

2000

Start of operations

A Brazilian company with national capital, RPA pioneer in the country.

25+

Years of continuous operation

From the first back-office automation to controlled autonomy.

50+

Awards and recognitions

Accumulated record across automation, AI and platform partnerships.

See all awards