GBPA PODCAST
GBPA Podcast
Conversations with the people making AI and automation work.
Episodes
Episodes are recorded in Portuguese.
ABOUT THE PODCAST
Conversations from those who build, for those who decide.
The GBPA Podcast brings in guests to talk about applied AI, data, automation and customer service: what works, what it costs and what goes wrong in real operations.
Episodes come out on video on GBPA's YouTube channel.
TOPICS
What we talk about.
AI in customer service
How to scale service with AI while keeping quality, governance and cost under control.
Data and graphs
Hidden connections, fraud detection and data that turns into decisions.
Automation
From RPA to agents: what to automate first and how to keep it running.
AI cost
How not to pay more than you need for models.
OTHER CHANNELS
GBPA talks to the market in several places.
Want to talk about one of these topics?
Our team responds with a technical, independent read of your context.
